OlyPen, Inc.
Client Reviews on OlyPen, Inc.
Feedback:
Do yourself a favor and get internet from another company.
Feedback:
I have the damn box in my front yard and I never been able to connect to the free it's not free its a scam and I'm not ever using it I can't it sucks
Feedback:
I have been very happy with Olypen for years, no problems with signing up or installation, and the couple times I had a problem I couldn't solve they were there to help. I'm most grateful that I had the choice between local and the "big" ISPs. I much prefer to pick up the phone and call local or drive 10 minutes to their office, over talking to someone in a call center somewhere. Because they're small it may mean they're not available 24/7, but I'd rather go a day without internet if I have to in order to have friendly, personal service.
Feedback:
Nothing but issues with every aspect of their internet services, billing and online account usage. The people are always nice when you call, but that's not enough to make me a happy customer. I shouldn't have to call to fix issues constantly. I shouldn't have to re-sign up for auto-pay every month. That defeats the purpose. They will turn off your internet if they want to talk to you, about how they messed up, again, rather than calling you. And no one is there on weekends. And it all started with them failing to tell me the FULL cost of the set up and me hearing the "manager" say essentially "so what". When the tech called in and was sitting right next to me. So they will screw up over and over and do NOTHING to make it right.
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