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Last Updated May 1, 2024
Client Review on Roxborough Telephone Co. Ltd
Feedback:
I never write reviews but this company is absolutely horrible. They are absolutely rude and the service is the worst I have ever seen. Been waiting over a month for someone to install our internet which never happened. At first it was a few days and you will be connected. Then oh sorry it will be a few more days and I had to call to find out. They don't call and let you know what's happening with your service. So I wait another two weeks. Still no internet and no phone call to let me know what's happening. So I call again and now I'm told another two weeks so I wait again and now Im getting frustrated because we still don't have internet and no one cares yo let us know what's happening or when we will be connected. So I call and this time they tell me they don't have service in my area. After over a month of bs. Now to get my refund I had yo drive to Cornwall and they did not compensate us a dime for our yime wasted and our gas. We had to spend $20 gas to get our money back. I was angry that they wouldn't compensate me a dime and they were very rude refunding me my money threatening me to mail my money instead of giving it to me there because I was angry and a bit rude saying their service was absolutely horrible and ended beong threatened with my own money. Worst company ever. You have been warned! Wish I could rate 0 stars.
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