Client Reviews on Ontech Systems, Inc.

    • 5.0
  • 23 Reviews

Most helpful positive review

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By Rich Jul 18, 2019

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Most helpful critical review

There are no negative reviews on Ontech Systems, Inc.

Feedback:

We have been utilizing Ontech for almost 3 years now. They have been great with response time to service calls and are very knowledgeable with HIPAA and Security which is a very important part of our business. They stay on top of current requirements and recommend appropriate software/hardware when needed/required.

Feedback:

Our company has been with Ontech Systems, Inc. for many years. Scott Schepp is our Tech. No matter what the issue, he is there for us, and extremely helpful. He explains things in a way a "non techy" person is able to understand. Scott goes out of his way to ensure that we are taken care of immediately and follows up on all of our questions, no matter how small, in a professional manner. Highly recommend!

Feedback:

My company has been with Ontech Systems, Inc. since their start. No matter the issue, big or small, their staff are quick to respond and get things resolved. Their team is extremely helpful when it comes to staying current in the ever-changing world of IT, and they are an instrumental part of our preparations for the future. Highly recommend!

Feedback:

We hired Ontech to provide a complete solution since we are a small company and do not have an IT department. They came thru with flying colors! Recently we just moved to a new location and Ontech was there to get it done!

Feedback:

Ontech does many things right. From the initial assessment of the IT needs of my office they have worked to anticipate potential problems, offer different solutions, and make sound technical and financial recommendations that best suit my specific needs. Their willingness and ability to educate me on the different options or concerns that have popped-up is greatly appreciated! I know that I am not their only client, yet they always make me feel like the only person on the schedule. In 2017, they started an online portal to view and pay the invoices. It is a wonderful way to keep on top of my IT expenses. Mike, Mark, Jackie, Katelyn, Dan and the other members of the tech support team are wonderful!

Feedback:

I have had Ontech as our IT partner for many years now and continued to be impressed with the quality of service they provide. Their secret sauce is their team members are both highly qualified IT professionals as well as having great people skills. They are a great partner that helps us understand and implement what we need from an IT perspective to grow. I have referred them to other business owners / operators and they too have had great things to say about Ontech.

Feedback:

Ontech Systems meets the needs of our small professional service firm. We have used their IT services for several years now and feel that with today's scammers such as server, e-mail and internet intruders getting more clever with attacks each day that we are on solid ground. Our technician Dan is great to work with on simple and the most complex IT matters that we experience. We are always confident with Ontech as our go to IT firm.

Feedback:

Our business has been using Ontech for a number of years and Dan is our main technical consultant that handles any questions or concerns we encounter on a daily basis. The service has been nothing short of great! Ontech goes out of there way to ensure that we are taken care of immediately and follows up to all of our questions, no matter how small, in a professional manner. Highly recommend!

Feedback:

Great place! I completely trust this company. I highly recommend.

Feedback:

My full time employer came across OnTech from a cold call from Jackie. While talking to her, OnTech had better rates than the company we were currently using for outside tech support (I'm being nice and not naming the company). As it was, the outside tech support company we were using at the time we were becoming unimpressed with, so I talked with management into giving OnTech a chance.Once OnTech came in as our outside tech support, we've been nothing but impressed! Dealing with Keegan, John, and Dan (as well as a few others, but these 3 have been our main contacts) has always met or exceeded the expectations of ours. The team actually listens to what we have to say for what we are looking for and will come back with one or more solutions at all times.In the end, I highly recommend OnTech to anyone looking for a team to help give you resolutions with your technology needs as well as support!

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