Altice USA, Inc
Client Reviews on Altice USA, Inc
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So easy returning our cable boxes. Nice employees. Empty when we went. The no parking aspect is the biggest negative.
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Long lines to wait
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(Translated by Google) Optimum generally does not offer the service they say. I recommend that if you can find another internet provider I recommend it. Horrible service. I have called many times for a technician to solve speed problems. I am paying for a 200Mgb speed service and it does not reach 100 Mgb speed. They send technician and they tell me I will return a supervisor to verify the problem. And they never communicate with you. I'm going to call Telemundo at the news to report the bad service.(Original)Optimum en lo general no ofrece el servicio que ellos dicen. Les recomiendo que si pueden buscar otro proveedor de internet se lo recomiendo. Horrible servicio. Eh llamado muchisimas veces por un tecnico para que resuelvan los problemas velocidad. Estoy pagando por un servicio de 200Mgb de velocidad y no llega ni a 100 Mgb de velocidad. Envian tecnico y me dicen te devolvera un supervisor para que verifique el problema. Y Jamas se comunican contigo. Voy a llamar a Telemundo al noticiero para reportarlo del mal servicio.
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Excellent customer service
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The staff very friendly. The office clean. They explain and help.
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Fast and Effective Service
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Te cobran si no atiendes la cita del técnico. $ 53, el servicio de tv es pésimo,las cajas no funcionan..
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Very good, helpful assistance!
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Rude, thieves, horrible company. Go with someone else if you can
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