Ossicle Hearing Kelowna
Ossicle Hearing Kelowna Reviews
Stephen Clarke
1 contributions
0 helpful votes
Overall Feedback:
Today I ventured to Ossicle Hearing for my initial consultation and hearing tests. As a lead up to my initial visit, Megan fielded numerous concerns and questions via email, reassuring and supporting me! I was greeted with such warmth upon my arrival and even met the GM, Steve. He too was welcoming and very sincere. It became apparent these people really care about the person they are serving! Janelle, my audiologist, was professional, yet caring and took a great amount of time to explain the procedures and about my specific tinnitus needs. At the completion of my testing...again Janelle gave a full dissertation of the results and what type of appliances I would require. My medical provider covered about 40% of the cost...and Ossicle offered no interest financing to resolve the residual amount owing. I was so touched by their empathetic and humanistic approach and that help was on it's way for my profound hearing loss and severe tinnitus, that I broke down in tears! They comforted me and said they were very happy they could accomplish this for me! In all my life, I have never been treated so well at a place of business! From the moment you arrive, to the minute you leave...you know you are in the presence of angels! In forever appreciation, love and peace out to you all... Stephen Clarke! ps... Can't wait to get my new hearing aids in two weeks!!!
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