Client Reviews on Paper and Home

    • 4.6
  • 28 Reviews

Most helpful positive review

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By Rena Ledford Jul 19, 2019

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Most helpful critical review

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By MelBoy24 Mar 19, 2019

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Feedback:

Paper and Home was great to work with on all of our wedding needs! They created exactly what we were looking for regarding our save the dates, invitations, seating board and special notes. Unique and beautiful assets at a reasonable price! They were super easy to work with and very responsive. They answered all questions and made us feel very comfortable!

Feedback:

This is my second project at Paper and Home. Kaide is extraordinarily helpful and this place is nothing but quality. They designed some beautiful wedding invites, custom envelopes, sticker address labels with beautiful calligraphy and so much more!

Feedback:

Never received any assistance after a few phone call and emails.

Feedback:

My name is Lisa Livingstone. I have supported our local artists/artisans/designers since 1990. Paper and Home does not deliver “couture” quality design like they state. I chose between different paper for my Holiday Card and they created the design with the less expensive paper I did NOT choose and they charged me for the expensive paper. I called immediately after I picked my cards up and noticed upon returning home what they had done. The light was not very good in their shop and I was rushing due to the holiday season. Kaide the assistant told me Brooke the owner made a decision for the design and if I wanted anything different-this would be $900 and 9 more weeks. I signed and gave a deposit for a quality I did not receive. The owner Brooke did not take my phone call or come to the phone to apologize or offer another solution.The only evidence Paper and Home gave my credit card company was a signed receipt by me. I did not want to deal with this issue any longer. My credit card company paid Paper and Home and compensated me because I’m a loyal client. Cost-($1,676.69 -100 Cards).It is not the design I’m complaing about which was found via -internet. Paper and Home did not design the flowers-the image was copied from a photo of a Venetian Rug. It is the fact I was charged for the more expensive paper rather than the less expensive paper they used. “Paper & Home is not an honest company within in our community”

Feedback:

I got my save the dates and invitations here. Working with Kaide and Beth was amazing. They really go above and beyond to make sure everything is perfect, from the design to the wording. They are also super fast with response times which I really appreciated. I loved my experience with Paper and Home.

Feedback:

Kaide and Beth were extraordinary to work with. I had the opportunity to go into their studio to design our wedding invitations. They walked me step by step throughout the process and provided me with every option to stay within budget. The invitations were packaged to perfection and executed beautifully. They have a custom spreadsheet to ensure that the likelihood for an error is close to zero.My husband and I ordered our wedding invitations, seating cards, escort board, and welcome sign from P&H. They ensured that everything matched perfectly!We can’t thank Kaide and Beth for always going above and beyond! They provided flawless service. We will continue to recommend them and use them for all our future stationary needs!

Feedback:

I designed the invitations for a wedding and found Paper and Home to print the final product. I live in a different state then the bride and so found this place because it was where they lived. I was happy when they said they would print them for me even though they didn't design them. They were courteous on the phone and let me email my design over. However, the final product didn't come out exactly as the bride or I had wanted. There was a problem with the color. I wish they would have contacted me back and let me know so I could have fixed it. Also, they were short on the envelope count when the bride started to mail them out. Sadly there wasn't enough time to fix these mistakes and the invites went out as is. They still looked nice but they weren't what the customer had wanted. I wish they had worked a little harder to ensure the customer and designer were satisfied.

Feedback:

I wish I could give this business a 10 star! They were the nicest and most professional vendor to work with. We wanted a quality and classy invitation...one that spoke elegance before words could be read. My daughter worked with her consultant personally throughout the whole process...we all had fun, laughed, and had the best experience with Paper and Home. Her invitations exceed anything I even envisioned! If you want class act and a product that reflects that, you need to hire Paper and Home! Thank you for everything. Vanessa Goulet's mother, Michelle White

Feedback:

Love these people! So nice and professional. Great place to browse for inspiration for your wedding or next event. Very helpful and creative!

Feedback:

From the moment you walk in, you're greeted amazi gly. Everyone here is very helpful and is really going the extra mile to give you just what you want and even more. I am so excited to see the final outcome of my Invites for My Wedding ! Thank you all so much Paper & Home

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