Temeluca Valley Insurance Agcy
Client Reviews on Temeluca Valley Insurance Agcy
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PVI is hands down the best in the insurance industry. They provide top notch service and it's delivered with the highest level of customer service by their knowledgeable and friendly employees. What makes them even more unique is their support and involvement in the local community. If you're in the market for any kind of insurance needs, give PVI a call. They will not disappoint!
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Sandra's Registration is all bad. Lisa is so mean. Doesnt wanna help you, or give you the break down on fees. Very fishy, im telling you. She got mad when I asked questions. Will never go back and give them any business !
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Very helpful every time I stop by. They make things easy.
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My husband and I were hesitant to change insurance companies because we were with Farmers for many years and believed we had a good agent and good coverage - then we met Brandon. He suggested that we let him do a free review of our current insurance coverage. We decided to do so because there was no obligation to change insurance. We were amazed at the options he came up with, his knowledge of the insurance industry, and his ability to respond to our many, many questions. We quickly realized he knew what he was doing, had great options for us, and was a super great, trustworthy guy, so we changed all of our policies over to him. We are very pleased with our decision, and I know you will be, too.
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HORRIBLE BUSINESS WITH ZERO CUSTOMER SERVICE!!! I recently purchased a motorcycle and didn't want to take time off work and spend hours at the DMV, so I took the old owners title to them. It was $220 to register my bike and the lady at the front desk took my old title from me and said a NEW one would be mailed to me and I would get it in 1-2 weeks. It's been 5 weeks and I still haven't received it so I went back in today and was told they don't know what happened, but for $53 they can ORDER ME a new one! I told them I'm not paying TWICE for the same title, so they said I could just go to/call the DMV to figure out what happened. That's when I lost it and said "THATS WHAT I PAID YOU FOR! To not have to deal with the DMV! it would have been FREE had I gone there originally!". At this point the manager heard my complaints from his office and stepped out and re-affirmed everything I had just been told and tried to blame it on the fires in NORTHERN CA, then asked "So what do you want US to do?", and I said "CALL THE DMV!!!!! Like I PAID you to do!". That's when I was told the DMV will only speak to the "registered owner" and not the people who ORDERED my title, which is a complete lie. I just lost my job today and need to sell the bike.... only I have no title cause they took the old one. DO NOT WASTE YOUR TIME OR MONEY! They'll just try to charge YOU for someone else's error! I'm also sharing this on Facebook and to my 21,000 IG followers. Learn some customer service and stop being lazy! Read the negative reviews on Yelp. Same negative experiences as me.
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Amazing service and great rates! I called and got a quote for an ATV policy from another broker, which was more than double the policy that PVI quoted. I dealt directly with Brandon. He was very knowledgeable and knew right away what we needed and what was not needed on the policy. He saved us over $250.00 a year right off the bat. Needless to say, we will be return clients and be reviewing all of our existing policies. Def. recommend PVI to anyone looking for amazing service and knowledgeable professionals.
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This place does not care about the customers. They don't want to find you the best deals and they will not ask you anything inregards to items that can save you money i.e. security systems. Not to mention they don't do their jobs like cancel insurance as they are required to or give a refund as you requested. Do not get any help from Carmen. She is no help.
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Brandon and his crew at PVI have been handling my personal and business insurance needs for the last 5 years. This is in addition to my DMV services they take care of. I've referred them to my extended family who now also do business here. They continue to provide excellent customer service and are always very responsive to my inquiries. I'm not a big review writer, but the few negative reviews I see posted must be from some unpleasable people. Keep up the good work PVI!
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Brandon Strausbaugh is awesome! He is very good at what he does and he loves people. I refer my clients to him and he does a great job every time. I 100% recommend Brandon and his team.
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This place is awesome! It can be hard to get great service AND low prices at the same time - this place nails em both. Brooke has always made things very convenient for me, and finds the best deal available. I highly recommend, THANKS!
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