Client Review on PC GURU, LLC.

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Worst experience ever. Do not use PC Guru. Matt took in my computer to assess what was wrong and I paid with the word from him that the money I paid to have it assessed would be taken off of the charges to have it fixed. He called me back stating that his manager would not allow him to have the money I paid taken off of repairs. Then when I picked up my computer he lied again stating he never told me the money would come off of repairs which he told both me and my husband. He also stated that they could not recover data from my computer and recommend another place in Charlotte since they weren't capable of doing recovering data. How is this place called PC Guru when they can't even recover data? Do not use this place they lie and can't even complete all computer work. I will never waste my time or money at this place and do not recommend it to anyone since they have liars working there. I even contacted the manager to no avail and no reply on his lying worker named Matt. I will take my business elsewhere and recommend everyone else I know so the same.Wow! Only took someone 9 months to reply to my negative review. Very punctual response. And only lies as a response that “witnessed by me”??? Who is me??? Only Matt was working at the front when I dropped off my computer. Just further proves my point. Very shady business here.