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One week ago I left a digital prints to be mounted on board. The prints were relatively small 7 1/2 X 19 1/4. Unlike the usual process they were not to go into a picture frame. I was going to put them in a window frame. It was suggested to leave the window frame to make sure the prints would fit into the window. The project was to be completed the following Friday. When I arrived a week later sbout 2:22pm I was informed that I could not pick up till after 4:00pm. When I came back after 4:00pm I was ask to wait an additional 10 minutes. I ask before the lady wrapped the pictures I wanted to make sure they would fit into the wine frame. At 4:55pm she came out to present the project. All three pictures were not fitting into the frame. The person that took the order kept telling me that I was not looking at it the rite way. Regardless of the way I was loooat it they would not fit. Also they had a white border on one side of the picture. I did not want a border but might have accepted it if it was on all four sides. It all went downhill from there. Needless to say I was very disappointed and dissatisfied with PhotoSource. They even let me walk out without trying to resolve the problem. Douglas