Client Review on Popular Collections

Feedback:

This company has been relaying to my friend that his crate of figures will arrive for two and a half months, yet it still has not shipped. They're constantly telling him that they will get a shipment every time he calls, which is every two weeks. What is even more frustrating is that the Canadian in him is keeping him from getting satisfaction and a quick resolution. Well, I'm not Canadian and so I'm putting this negative review up. While their customer service is cordial, to constantly lie about a status of an order is unprofessional and dishonest. Just ship the item or give him something of more value than is what was originally ordered. What is even more frustrating is that he ordered another item and that particular item is also delayed. Honestly, not sure if I'm more annoyed at the company or him for ordering another item. Actually, if the company just shipped I won't be annoyed at either one. Stop exploiting his Canadian niceness and just ship the items.