Client Reviews on Pratt Plumbing

    • 4.8
  • 67 Reviews

Most helpful positive review

0 people found the following review helpful

By WD Eastland Aug 17, 2019

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Most helpful critical review

0 people found the following review helpful

By Kelly L Oct 17, 2017

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Feedback:

All the service techs at Pratt Plumbing always do their best. Jake had a difficult job to handle at my home and solved the problem very well. Kudos to Jake!

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We had our water heater replaced by John and Damon of Pratt Plumbing. John came to our home first to assess the situation and provide his professional advice as to the types of heaters available and which ones would work best in our home environment. John was very knowledgeable and answered all our questions. He provided a budget range to suit our needs. On the day of installation, Damon prepped the area and was very mindful of protecting our floors and carpet. Our house is a small 1920's Victorian cottage, which comes with the typical challenges of a "This Old House" project. Damon was mindful of all our concerns. They each worked quickly and professionally. Happily, they came within budget, which is a relief to anyone who cringes at the thought of an unexpected plumbing project. In short, Pratt Plumbing did a fantastic job and we highly recommend them.

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Prompt, kind and very professional.

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These guys did a really good job: knowledgeable, thorough, polite. Installed a new garbage disposal and fixed some bathroom sinks. Explained pricing up-front, and referred to a printed pricing notebook. I'd use them again, and I'd recommend Pratt Plumbing, and specifically Damon Weatherbie and Jake, who appeared to be training with Damon.

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Damon & Jake made my faucets stop leaking and work like new ones. Also stopped leaks with pipes underneath in kitchen. Thanks y'all, Great job! Can always count on Pratt Plumbing to do it right.

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Damon was very prompt, the office called and told me when he was on his way to my mother-in-law's house so I didn't have to just sit and wait for him. That was very nice! He gave me an honest estimate and did the work very well. Would use them again, we've been doing business with Pratt for many many years.

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Thank you Damon for your kindness, efficiency, and skills this morning in clearing out our line! We appreciate you.

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Pratt's dispatcher was considerate with scheduling and Damon completed the job efficiently while providing helpful tips for future reference. I appreciate their professionalism and will be using them again.

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We needed some repairs at 3 different places in our home. Damon and Pratt have always delivered for us in the past and today was no different. Thanks Damon!

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Damon was prompt. I talked about my problem with my plumbing and he listened very patiently. Damon was polite, professional ,respectful , and informative. My experience was trouble free and very successful . It was worth every penny. I will not hesitate to call Pratt Plumbing again because of Damon. Keep up the good work Damon and God Bless!

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