Professional Value Internet Services, LLC
Client Reviews on Professional Value Internet Services, LLC
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They made moving very easy. The advised me to take my router and they hooked me up. No need to set up new passwords! No problems!
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I used them for about 6 years. Never had a problem. Only left them when I got fiberoptic in my area.
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Love the service in the quality that you guys have I been a customer from day one always referring friends.
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The internet connection is beyond horrible. Calling their customer service to report down times and absolute loss of connection leads to nothing but scripted replies and uncaring questions about my own usage. It is plain to see that they want their reviews to be positive, but I will not change my review until they have shown progress on fixing the repetitive signs of the poorest connection available. It is impossible to work from home on anything without losing connection. It has progressively gotten worse over the past few months.
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I am delighted with provalue. I don't have outages, as I have with other companies. The installer knew what he was doing.
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The staff is great, and the connection is pretty reliable. We rarely have outages and when we do they are usually fixed quickly. However, the service is WAY more expensive than I have ever paid anywhere else and is barely able to handle 2 Netflix/Hulu streams without buffering. UPDATE: ProValue contacted me regarding this review and addressed my concerns. I agree that rural connections will always be inferior to and cost more than those in a metro. I was also offered the top tier of service that will probably solve any buffering issues. Just further proof of why I originally said that the staff is great. They care about their quality and the satisfaction of their customers. You cant ask for anything better from a service company. I hope that they can make improvements to the equipment in the future to meet the very high digital demands of a typical customer, without having to subscribe to top tier service that is priced more like what i'm accustomed to paying for business/commercial level service. Will continue to highly recommend to anyone in a rural area.
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Been really happy with the service
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Great service at a great price. It’s nice to have internet access out in the country for a reasonable price.
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Have 3 accounts. Fabulous service and constantly upgrading quality of service and signal! I believe we have been with them since they started.
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Excellent service.
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