Major Clients:
Confidential
Revenue:
Est. $1 Million
Year Founded:
2011
Pricing:
M
Fulltime Employees:
1 - 10
Active Clients:
30
Client Retention Rate:
86%

Major Clients:
Confidential
Year Founded:
2011
Fulltime Employees:
1 - 10
Active Clients:
30
Client Retention Rate:
86%
Revenue:
Est. $1 Million
Pricing:
M
Secondary Services:
Social:

About - Rareloop

Joe Lambert, Director

12 Basepoint | Southampton, Hampshire, SO14 5FE

Digitising the collection of reports from chaplains &

ship visitors distributed around the globe. The Challenge

Sailors' Society is a UK based charity that works around the world with merchant seafarers. One of its primary activities is the placement of chaplains in ports around the world providing support to seafarers away from home.

Historically, chaplains were required to report back to headquarters on a monthly basis to give an account of their activities. They would detail any issues they'd run into and any stand out stories that they'd been part of. This would be completed in the form of a written report, emailed or posted once the chaplain had chance to complete it.

We were approached to digitise the workflow, to improve the efficiency of the entire process and to make it easy to scale.

What We Did We created a cloud-based system to collect reports in real time from distributed workers all across the world.

At one end of the system is a mobile app for easy data capture and at the other a powerful reporting dashboard. To ensure there was buy-in before we made the switch, we designed all aspects of the system in consultation with those that would eventually be using it.

The system also integrated with a real time vessel tracking data provider to enable accurate scheduling of visits. Switching from long form reports to short actionable messages, enabled chaplains to make status updates in the present as opposed to in retrospect.