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Last Updated April 1, 2024
Client Reviews on Brand X Austin, Inc., dba RefreshWeb
-
- 4.6
8 Reviews
Feedback:
RefreshWeb has looked out for my business for over 10 years with great results and top rankings. Part of that is writing content that speaks to prospective clients, and at the same time, it’s clear that Google really likes the website…which is what SEO is all about. As the rules for local search and map listings have changed, RefreshWeb has always been proactive about updating business information, so my business is right there at the top of the search results. We’re now working on a new site, with a team RefreshWeb assembled and is managing. Obviously, at the top of my list is that we maintain our rankings…as a business owner, I’m grateful for having an experienced partner to work with, who I know will take care of all the details. I couldn't ask for a better and more attentive team! Thank you!
Feedback:
We've partnered with a number of SEO firms in the past but few have the ability John and the RefreshWeb team have of communicating technical detail in a way that makes sense to stakeholders and contributes to building an effective, comprehensive digital strategy. John and his team also understand the importance of marketing & conversion funnels and how SEO can amplify the effectiveness of a campaign. On a recent collaboration with RefreshWeb, John and his team helped a national account boost their Visit to Lead conversion rate by 2730% and improve the ROI of their marketing spend to an incredible 7.8x return. They were also instrumental in educating the client and other project stakeholders on SEO throughout the process in a way that improved the collective performance of the group. We've enjoyed working with RefreshWeb so much that they've become the primary strategic partner we'll use for SEO and digital marketing projects in the future.
Feedback:
RefreshWeb is the real deal. John and his team are highly knowledgeable and professional. They keep current on the latest SEO developments and always make sure clients are set up for *long-term* success. From your initial site audit to reporting of results, you're kept in the loop.
Feedback:
I called and spoke to John for just a few minutes. My company is a start up and not ready for this level of service, but in those few minutes John gave me very solid direction and advice. I really appreciated him doing that. With just a few minutes on the phone and him being honest, that is better that I had with anyone else. Solid and honest company as far as I am concerned.
Feedback:
I was hired to perform an audit of four of our SEO contractors. We used the google sep "basics" starter guide online as a benchmark, Refreshweb had done little but change the titles of our web pages. Refreshweb technically did honor the master contract, worded vaguely as a "best effort." But they were unwilling to sign a service level contract to continue the relationship. We switched to a competitor who finished the work in a third the time for a third the cost. I am giving 2 stars instead of 1 because John did have good advice for best practices, but was unable to provide an actual checklist of past work they had done.
Feedback:
I've worked with John and co. on several major projects, from PPC to link generation. RefreshWeb has always been available to help on the smallest projects (like helping keyword blog posts) to larger campaigns. Our company has a complex and ever-changing marketing strategy, but John keeps us in the top search results regardless of what direction we go.He's also always on the cutting edge of SEO and often brings us opportunities as new tech is released (LinkedIn sponsored posts etc). We rely heavily on the RefreshWeb team and their excellent analytics!
Feedback:
I've worked with John and his team on many projects throughout the years and he always delvers top notch results. He makes excellent suggestions and recommendations throughout all phases of a project, including information architecture, design and development. The result is consistently a website that not only drives qualified traffic but converts that traffic into something meaningful to the client. I will continue to recommend John and his team.
Feedback:
We've had great results from our work with Refreshweb - we've been at or near the top of search rankings for our target terms through several changes of algorithm over several years, which has made all the difference to our business. John has been nothing but lovely, friendly and patient, and we've found him knowledgeable and proactive in notifying us of upcoming changes or actions we can take on other fronts to increase our search visibility.Thanks Refreshweb for making it easy to reach new and potential clients.
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