Client Review on D Rotelle Builders

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I am not sure where to start with this review. We built a house… (It’s not exactly an amazon product). We were in the market for a single family home with an in law suite so our options were limited. That is until we found Rotelle. Initially we just wanted to look at the model home, but it was only a few weeks later that we signed an agreement. From Cyndi the realtor providing a no-pressure timeline, to the vendors (Essence of Stone, About all floors, Century Kitchens), and ultimately Jesse, the project manager, all the pieces came together wonderfully. Rotelle couldn’t have picked a better project manager. As a customer for the largest purchase you’ll ever make, you just want to feel like your voice is heard. Jesse listened to every word we had to say. Not only did he listen, but you can tell he genuinely wants you to be satisfied. (My personal rule-of-thumb is if the ability to help someone is within your power - do it. I think Jesse shares this belief.) You can tell he cares about your home as much as you do. Jesse is a great face for the Rotelle brand. All in all, we have very little to complain about. Some mistakes/miscommunications were made along the way but that’s expected when you have numerous changes/upgrades. They addressed our concerns and did not blow them off. I have spoken with several friends and family who have new construction homes and based off their experience it sounds like their builders don’t compare to Rotelle. We had the opportunity to basically customize everything we wanted (not just picking out counter tops and siding color). We took their plans, and with the help of their architects, were able to adjust them to meet our needs. We were also able to take our time and put our old home up for sale while our new home was being built. With 3 young kids this could have been much more stressful. I thought we were going to have to live out of a hotel for a few months; instead were able to settle on both homes the same day. To us, the ease of the process is what we valued – all thanks to the Rotelle team that put it all together. And now our dream home is built.