Client Reviews on Searles Graphics, Inc.

    • 4.7
  • 26 Reviews

Most helpful positive review

0 people found the following review helpful

By Mike Firestone Oct 08, 2019

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Most helpful critical review

0 people found the following review helpful

By AE Pools Oct 08, 2019

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Feedback:

What a horrible experience. I left a printer and agreed to higher prices thinking I’d get a better service and it backfired. I was getting great service before I went to Searles. I paid more and was held up. And then when the material arrived it was 1/2 the quality of the printer I used before. Card stock was less than flimsy and sticker quality wasn’t there. You get the Bare minimum for top dollar with Searles Graphics.

Feedback:

Chris deserves no stars from me. He told me what he expected from me in our first meeting. I was blown away by the requests thinking he was on point and to find out he’s Far from it. He missed his first deadline for my website after I gave him a deposit. When you expect something from your clients and voice it you should make sure your 100%. Especially with your prices. Maybe you were 100% before taking on printing for health care facilities but the fact of the matter is your not true and it’s unfair to me. I have an elementary website that I have paid over 6k for. It’s garbage and I’m laughed at by my new webmaster. Supposedly printers that put up a front for digital advertising is common. I found this out after Chris stuck it to me. I did my research and Chris is a full blown printer. I told Chris how unhappy I am and I simply want back a small refund and he will not see it. The arrogance factor is gross. Chris needs to Go back to school and learn how to listen instead of talking all of the time.It was convenient for you to take your disgusting website down before it was fixed or done the right way. You must really see how horrible it was. If you didn’t feel it was elementary why would you remove it so fast? You could’ve showed how great it was. Put it back up for all of your clients to see. You FAILED. Face it. It doesn’t make you a bad person, arrogance is a horrible trait.YOU DID MISS A DEADLINE, and YOU PRINTED THE WRONG PHONE NUMBERS ON THE FIGHT LIKE A GIRL water bottle labels. The breast cancer benefit I sponsored. The LABELS for the water bottles had the wrong phone number on them. You missed my label order for my home show. You are now a LIAR as well. I do not lie.

Feedback:

I have been using Searless for over a year. I love their graphics and designs. They come out great. However, I wish they could be better at communicating deadlines so we don't have embarrassing moments like we did last week with not having our presentation ready for our investors.

Feedback:

Dawn is a true professional who cares about her clients! I can never say enough about her what a pleasure it is to work with her. MM

Feedback:

Fast turn around. Great service.

Feedback:

We couldn't be happier with their website development and print media services. They exceeding our expectations in both areas! They provided the professional guidance and expertise needed to achieve the high quality results we envisioned.

Feedback:

I have been working with Searles Graphics in some capacity or another for over 20 years, can't say enough good things about the people and the work.

Feedback:

Nothing but positive experiences with Searels Graphics!! Chris and his agency always put the client first and I could feel that from day one. You’re in extremely good hands when it comes to working with Searels Graphics. Finding someone who genuinely cares about their clients is hard to come by now a days, but Chris always made me and my tiny little company feel prioritized. Additionally, Chris puts out amazing content via podcast and blog to help small businesses and entrepreneurs grow their brand.

Feedback:

Customer service personified. Helpful, timely, and also creative when you need it. Great people and quality work.

Feedback:

I used Searles Graphics to help market a real estate listing I had. We went back and forth a few times to figure out a great design and they showed me what the postcards would look like two or three times over that period. I was very happy with the way they turned out and will be using them again for other houses as well as other printing and digital marketing.

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