Client Review on Send It Rising Internet Marketing

Feedback:

I have a long established local company with a dominant position in my market for over 19 years. My web presence was equally in a dominant position for many years. After hiring Kellen and Send It Rising phone calls from my website were cut in 1/2, and we dropped from #1 position on my most important keywords to position 6 or worse within a year and a half. Kellen gave bad advise, for example to list a service area, instead of my company location on Maps which dropped exposure and activity to a flat line. Kellens feedback was to blame the customer, take no responsibility, instead of focus on where we are at and how we can improve. His reason we dropped so much is we did not supply enough video/pictures content and Google has changed. The last experience was they sent me a doctored report. When we separated, however, they did supply necessary account passwords without issue. Since this experience cost me so much in lost business and is so important to my business, I have been getting much more educated about SEO than I originally wanted and understand more clearly the level of incompetence I experienced. I was paying $1000 monthly for SEO Services, but apparently only got FB Post, which was the extent of the SEO activity. Did not even have my website secure which is basic 101. Kellen is nice and seems knowledge, but based on my experience he has problems taking responsibility and is anything but an expert in the field. Poor advice & results, loss of Keyword & website ranking, a loss of hundreds of thousands in lost business, and fabricated reports- I would Not recommend Send-it-rising. It was an extremely costly mistake for me!