Client Review on Signarama Worcester

Feedback:

On 1-22-2015 we went into signarama to get a price on a sign and a banner. The woman at the desk was on the phone and made us aware the she saw us. Which was good. We go thru the process of explaining what we wanted and she made suggestions all is good at this time. At this time there are no issues at all. We get the price from her which was 220.15 for the sign and the banner. The one time use banner of Grand opening was not worth the cost. The 2'X2' Sign was a really good price so I asked her about 3-4 times are you sure that is the correct price she informed us that is was correct. So we took the written quote and said that we would discuss it. About 20 minutes later I received a voice mail saying that there was a mistake and that it would be 50% more because there was a charge for the graphic, which we handed to her and she well knew about. So at this point I returned the phone call and asked if they are going to stand by the original quote or if they were going to still charge me the 50% increase. I was told that the new price is what the price is. So here we are writing a review to let people know that if you get a quote wait a few hours it might change later.What We would have liked to see happen was "I'm sorry we mis quoted you would it work if we maybe split the difference in cost" or Stand by the written quote. But we didn't hear that. We didn't even hear an appology. I own a business myself Which happens to be an auto repair shop and when I give a quote I need to stand by it no matter what it is what the law says I need to do. In the law I cannot be more than 10% over what I orignally qouted including taxes!! Our quote number was 4091. To be fair managment has not contacted me yet.