Client Review on Signs By Tomorrow - Huntsville

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I have worked with this company once before on a small banner project and the service was good so they were my first choice when I needed signage for a business. I went into the location and requested a quote. The nice gentleman took my information and said it would be a few days. I waited a few days. No response. So, later I went back to the location. No one could find any record of my request. A young lady took my information again and said they would be in my area on the following Monday and they would contact me afterwards. I went on vacation, came back, and after no contact I called for an update. The quote still was not ready but I was advised I would have it by “tomorrow.” A week later, still no quote. So, I called once again and was advised I’d have it by the end of day. Needless to say, That was two days ago.I have not received it. I understand we get busy and lose or forget things, but this experience was very unprofessional. I know they do great work, but just Based on my personal experience, I would be reluctant to recommend without setting the expectation for poor service and delayed or no responses.