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Last Updated May 1, 2024
Client Reviews on Signs Now Kansas City
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- 4.1
24 Reviews
Feedback:
I called the business to try and get a quote on a sticker that the company I work for was trying to have made for a product of ours. I explained on the phone what I was wanting and there must have been some miscommunication somewhere because what I asked for and what I was quoted for were two different things. After I said that I didn't think we were on the same page with what I was wanting, I got told very rudely that we were on the same page and their inability to make me what I wanted was not because of them but because what I was asking for wasn't possible (I had gotten a few other quotes from other businesses who all said it was possible).I then asked if I could send a document showing exactly what it was that I wanted and the woman I was speaking to replied with attitude, "yeah, I can take a look at your email, I look at emails all day long, but I know I'm understanding what you're telling me". I thanked her and sent her the document of what I was wanting and asked her to let me know if it would change the quote at all. That was last Wednesday, I have yet to hear anything back from them and have even sent a followup email with them trying to get a response. I understand they may make amazing products for their client but their lack of customer service is very obvious and I would not recommend them to anyone I know. Hopefully this helps anyone who's trying to decide if they should take their business here or not. I work with many different customers/clients on a daily basis and would NEVER treat them with the amount of disrespect I got from the employees at this company.** UPDATE: Debbie got in touch with me last week and again this week and apologized for the delay in response. Her attitude was also 100% better, I understand some people have bad days/weeks. I changed my rating from a 1 star to a 3 star because of it... I don't think the treatment should have ever happened in the first place but I appreciate them getting back in touch and trying to make it right**
Feedback:
Very rude. Zero customer services skills and unprofessional. Will never work with them or rcoend them. The lady on the phone was very rude, wouldn't let me speak, and hang up on me as all I was asking was why a specific type of sign couldn't be used on a building.
Feedback:
They do a great job here. Never had anything come out the way I didn't ask for. Pros for sure!
Feedback:
Signs Now can make beautiful magnetic signs using your ideas, and can help you find images you need. They also make lovely banners.
Feedback:
Excellent Service. Took the time to understand my needs and very quickly provided print mockups for approval. Will definitely be bringing all my large print projects here.
Feedback:
AAA +++
Feedback:
Would definitely do business with them again. Nice people and very happy with my signs
Feedback:
Described what I wanted even tho I did have any pictures for them to do off end product of the John Deere in the chevy logo came out beyond my expectations and was a reasonable price and turn around time
Feedback:
I love working with Debbie and her team. Great product and customer service.
Feedback:
Debbie and Wendy are the best! Their turn around time is amazing and their quality of work and professionalism is outstanding. I would highly recommend them for all of business needs.
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