Client Review on Signs On The

Feedback:

I work at a university in the area and for months we tried to get Signs on the Go to come and put up a sign on the wall for us. The rep came out and did measurements and then would disappear and not email me back. After calling, I had to explain what we wanted again even though they had come out and looked at the wall, made measurements, and even sent us a basic proof of what the wall would look like. At this point I was told all emails were lost so they didn't know who to contact. I gave them the benefit of the doubt and tried to move forward. I re-emailed all the information and got an edited proof. I told them I wanted to move forward and never heard back. I emailed many more times asking if we could get a quote or if anything was needed from me and finally gave up. After six+ months of trying, they refused to come out and install something at a major university?! I was shocked and very disappointed. I ended up contacting Slate Group who came out and looked at the wall, got the sign made, and had everything installed within about a 2 week period. We will not be going to Signs on the Go for anything going forward. If you aren't in a hurry and want to work hard to get something installed, I'm sure they are fine but if you would like someone to take ownership and contact you to actually get the job done - these guys aren't for you!On another note, the rep that came out said he was responsible for many of the new signs in the building which I have since found out to be untrue... why would someone lie about something like that?