Client Review on Smithfield Sign Design, Inc.

Ashley Eddins

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Ashley Eddins

Negative Review

December 21, 2018

Reviewed on Dec 21, 2018

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Make sure that you receive a WRITTEN quote from these guys! PRIOR to leaving your items with them! I was given a verbal quote over the phone (from Ben, who was very helpful) for an engraving project. Once the items were dropped off I received an email a day later from another employee stating that the price had increased with a brief explanation of why - stating that the item being engraved had to be rotated to the back and that cost $184 more- and in no way were these guys attempting to right this mistake, just a “sorry for the confusion”. No confusion here, I was quoted one price and then quoted a higher price after the items were left in their possession. On the positive side, I was able to take my business to another company who did the engraving for the original verbal quote that this company had given me.

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