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Last Updated April 1, 2024
Client Reviews on Smoketown.de
-
- 3.1
8 Reviews
Feedback:
(Translated by Google) The shop of my confidence. Shipping time, as well as returns always Easy! Of course, some time has to be taken, that's part of it. Nevertheless always polite and correct. We recommend. Can my advocates only guess, even the other side to take a look. It is just a small family business. No giant oracle ..(Original)Der shop meines Vertrauens. Versandzeit , wie auch Rücknahmen immer Problemlos! Klar muss etwas Zeit in Kauf genommen werden, das gehört dazu. Dennoch immer Höflich und Korrekt. Sehr zu empfehlen. Kann meinen Vorsprechern nur Raten, auch die gegenseite mal in augenschein zu nehmen. Es ist nur ein kleiner Familienbetrieb. Kein Riesen Orakel..
Feedback:
(Translated by Google) Shipping and delivery very fast. Support for complaints is sluggish, arrogant and not very customer-oriented. Announced reclamation period of 4 weeks in a just 14 days old device is unacceptable. Only to be recommended when buying devices where the manufacturer offers a direct support.(Original)Versand und Lieferung sehr schnell. Support bei Reklamationen ist schleppend, arrogant und wenig Kundenorientiert. Angekündigte Reklamationsdauer von 4 Wochen bei einen gerade mal 14 Tage alten Gerät ist inakzeptabel. Nur zu empfehlen beim Kauf von Geräten, bei denen der Hersteller einen direkten Support anbietet.
Feedback:
so wie die anderen geschrieben haben. wenn was nicht funktioniert hinhalten, hinhalten, hinhalten... bei mir geht das seit jannuar!!! gute bewertungen gibt's nur von denen, die keine probleme hatten. ja nicht bestelllen. der support-daniel ein richtiger vollidiot.
Feedback:
Naja ich hab das Pech gehabt mir echt lächerliche Vorwürfe anhören zu müssen bei defekten Geräten wo die anscheinend kein Bock haben die Sache zu klären.... und man müs extrem lange warte Zeiten in kauf nehem wenn man ein defektes Geräte zurück schickt!die probieren mit Tricks die Kunden klein zu halten....ich kann nur empfehlen bei einem seriösen kundenfreundliche Unternehmen was zu bestellen...! Tut euch den Stress nicht an!✌ vapeon
Feedback:
Stay away! Customer service is appalling. If a device proves to be defective, they try to wear the customer down with very inventive tricks to avoid meeting their warranty obligations, including snotty replies and false accusations. Better to buy from a business that does not try to cheat their customers.
Feedback:
Toller service sehr freundlich und Gerät wurde nach defekt schnell und unkompliziert umgetauscht Preise stimmen auch Danke gerne wieder!
Feedback:
Sehr zufrieden mit dem Bestellvorgang und dem Preis.
Feedback:
Fantastic shop! items were sent internationally and received very fast. Well packaged etc, would highly recommend smoketown as a trustworthy retailer with the best prices I found in Europe. Also thanks for the extra goodies smoketown :)
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