Client Reviews on Snap Agency

    • 4.5
  • 17 Reviews

Most helpful positive review

0 people found the following review helpful

By Tom Plantenberg Oct 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Jared Groebner Mar 16, 2019

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Overall Feedback:

I've been working with Armen at Snap Agency for about 6 months. He and his team are very responsive to our SEO needs, as well as our website changes. I'm very happy with their work. Tom Plantenberg, Consultant

Overall Feedback:

I contacted this place for a general inquiry and was met with rudeness. Don't ever do business here! I'll spend my money elsewhere... Somewhere that makes me feel welcome.

Overall Feedback:

At the recommendation of one of my employees, I scheduled an initial call with Snap Agency in 2016. I was impressed then and remain so, particularly with their enthusiastic approach to a daunting task: help a doctor-by-trade, turned CEO of a hemp pet supplement company, Canna Companion, navigate the digital marketing world in an ever-changing regulatory landscape. Some of the challenges faced include inability to take advantage of trending keywords, restrictions on PPC platforms, volatility of the industry which at times required shuffling of budgets, and my own marketing inexperience. Kudos to the Snap Team for keeping pace and exceeding my expectations in all areas! I specifically appreciate their data-driven recommendations; our 2 month discovery process was worth every penny, and all subsequent monthly reports provide outside perspective to our internal financial and regulatory analyses. In addition, they serve as a trusted resource for my many questions regarding the marketing world and never hesitate to lend a helping hand. Lastly, and perhaps most telling of their commitment to my company, is their quick restructuring of their company when the team managing our account reached a plateau in growth. Our current team, a mix of initial and new members, is working alongside our internal marketing team integrating social media, content generation and focused digital campaigns. I am excited to see what the next 3 years brings!

Overall Feedback:

Snap Agency is a tremendous partner to have for any marketing or website initiative you are working on. They work as a cohesive team and really listen to your needs to provide you exactly what you are looking for. Riedell Skates has utilized Snap since launching our B2C sites nearly 4 years ago, and we have had zero regrets so far. They have helped even make one of our sites the top organic search result for the industry that we are in...roller skates. I would highly recommend them.

Overall Feedback:

We have done several projects with Snap over the years from site to Social to SEO. We are currently in a refresh of a website that Snap created for us several years ago. They are always professional, responsive, flexible and full of fresh ideas to ensure prospects and customers find you.

Overall Feedback:

My wife and I run a small business called Frostbeard Studio and have been working with Snap for a bit over a year now to promote our ecommerce site. The folks at Snap consistently do a great job and are a pleasure to work with.Communication is always clear and honest. We always get to see our SEO content before it goes live, in case we need to make any edits. The team answers our questions, help us with our upcoming marketing plans and then follow up with a report every month. They've helped improve our technical and content SEO, as well as social ads and PPC. We highly recommend Snap Agency.

Overall Feedback:

Snap has been a positive step for my company from day one. The team's follow through is impeccable. Thank you Snap for your great work!

Overall Feedback:

Our work with Snap Agency was great! The communication was honest and transparent. The work was quick and effective. I also enjoyed the weekly Skype updates :)

Overall Feedback:

I could write a book on everything that went on just in the span of 4 months. We spent over $15,000 and received virtually nothing in exchange. It started off great, we were told that our PPC strategist would start immediately and their sales pitch is second to none. The day after the deposit was made we were informed that the PPC strategist was going on a week long vacation. This was 1 of 5 times we were told something couldn't be done because someone was on vacation! Once the strategist started he decided to completely rewrite our PPC account with less than 15 minutes of direct communication, we cancelled that service before the first months service was even completed. All the infinite wisdom he had however was passed on to the social media team and an entire campaign was built around keywords that didn't apply to our company! Unfortunately we weren't made aware of these keywords until after 2 full months of unsuccessful paid ads, again we just cancelled that portion of our service. When we signed our contract we had some specific things that we wanted to add to our site, none of which was major, but it still required 5 people, 3 meetings and 10 phone calls to get ANYTHING done at snap and nothing was quick, as we waited a full month before they would do ANY work at all and another 3 months to see anything get completed. This goes down as our worst financial decision in 10 years. We have just 1 thing on our site that we can point to that was completed that didn't need to be redone by our new marketing company. I only wish someone would have had the courage to write an honest review before we signed on and we were informed shortly after receiving a decent review from a peer company of ours that they too were cancelling their snap contract as they experienced much of the same.Glad you spent my $15,000 to learn how to do your job!

Overall Feedback:

Hired Snap Agency to build our website. Great designs, project execution, fun staff, and especially loved the late nights and free brews. Stayed on time and within budget. Couldn't have been happier. And best of all our leads doubled after site launch.

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