Client Review on sdsplans.com

Feedback:

I would caution anybody using these guys! I personally was very disappointed, however I did finally get the blueprints I requested. My problem is I had to overpay because he didn't deliver the finished product based on dimensions that I "clearly" provided (in both a scanned document and via written email). I was quoted a price that I felt was based on on the dimensions I provided on the scanned document and in writing. My payment was in advance as quoted but then they provided blueprints that were not correct (I requested a cabin that measured 28x36 and they provided blueprints for a 24x32 cabin). I advised that the dimensions were incorrect so they then re-quoted to adjust for the correct dimensions. I was left with absolutely no choice but to pay the additional funds or be stuck with the blueprints that did not meet our specifications. I really honestly feel like I was set up and ripped off so cannot recommend or endorse. When I advised how disappointed I was the response I received was that they were disappointed too because it would require more work for them to complete??? Even though I paid the additional funds!!! I have to respond since he has turned this whole thing into me not detecting his miss! I could not have been more clear when I submitted a scanned document that "CLEARLY" had written the size dimensions on it and "CLEARLY" wrote the dimensions in the body of the email. I was quoted what I would have assumed to be based off of those "CLEAR" instructions. I paid based on this quote so yes I was left with no options to pay more or be left with drawings for a cabin that "CLEARLY" did not meet the requirement. Lastly, ask him why he had to submit 4 times? Because he couldn't deliver what was the request. What kind of business comes back and blames the customer for their mistake? To me my email should have served as a contract, the fact he misquoted is not the customers fault. If someone signs a contract to purchase a home for the asking price and the day you close the deal they say they made a mistake and the house now costs more should the seller get more money or does the buyer get the house for the contract price? I would win this battle in any court.

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