Sprout Media Lab
Client Reviews on Sprout Media Lab
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"Sprout Media’s Project Manager, Mike Trinkle, has provided exemplary service in maintaining my web site. He and his team have been very responsive to my requests and continue to offer positive support and suggestions."
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Love working with Sprout! They are wonderful communicators and clearly very knowledgeable in what they do. My experience working with Kenny and Christina so far has been nothing short of great - they're professional and very easy to work with.
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The Woman’s Club of Raleigh has been very pleased with the work of Sprout Media Lab. Christina listened to our needs and has been very responsive. We couldn’t be more pleased with our website and its functionality. Thanks to Sprout Media Lab, we have a site that we can be proud of!
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Sprout Media Lab has been instrumental to me as a close partner in the success of my new business over the last 2 years. I started from scratch with limited personal IT knowledge. The Sprout team created a very user friendly website for me that has aided me greatly in obtaining new and repeat business. I have received many compliments over Sprout's design of my site and the ease of navigation which it affords my clients. If I have had any questions (there have not been many) Sprout team members and especially IT assistance have been immediately available and given me same day response, usually taking care of anything I need during my initial phone call. I crave working relationships that actually "work" in my business with no issues. Sprout Media Lab is one vendor that provides me with exactly what I need. I strongly recommend Sprout as a business partner for any one or any entity in need of a dependable, professional group of people working with and for your success. Barwick Mediation
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Sprout redid my website and I was absolutely blown away with the results. Not only does it aesthetically look much better, but conversions instantly increased once they published my new site. In addition to improved form and function, their customer service is top notch. I spent over eight years in digital advertising and website sales, and have seen the full spectrum when it comes to quality of work and customer service in this industry. I have yet to find a company that tops Sprout Media Lab in any category. Great job and thank you, Sprout team!
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We are SO happy with our website. From the beginning Sprout really listened to what we wanted and took time to learn about our business. We really liked that from the first call you work with a project manager not a marketing person. We clicked right away with Christina, our program manager, who is terrific to work with. You can describe what you want in “English” and Sprout translates it into technology. We gave them a Word document that was an outline of the functionality we wanted and that was it - and they transformed it into a stunning and functional website. The staff at Sprout really pay attention to detail. We wanted a site that was visually beautiful and compelling and they sure delivered. We used to have to rely on a programmer to make any changes to our old site. We no longer need a programmer to do it because of the easy to use back end interface they gave us for updating the site. We can have an idea about something we want to put on our website and have it posted in minutes. We make daily updates to our website so having this flexibility is critical. They trained us and we were off and running. It is so much fun to work with this site.One thing we didn't realize is the extent to which Sprout would take care of all the details of switching over from the old to new site. We didn't have to do a thing. They have been very responsive and we highly recommend them. We host through them now and will not hesitate to use them for future web design needs.
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We had a website that was not viewable on mobile devices, created from an old template that technically worked once upon a time, but didn't keep up with the ever-changing technology. We needed a new & improved site that could be rebuilt in a reasonable time frame. As an extremely small company, we simply did not have the expertise in house. Sprout Media Lab had a new & enormously improved, mobile-friendly website up and running in a short amount of time. The process was easy, they listened & really tried to understand our business, and we had a great-looking, functional website in a fraction of the time it would have taken us to do it in house. We continue to get lots of compliments on our new site. Pricing was very fair, and any questions we have with the maintenance of the website are answered quickly. A great company to work with!
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Sprout Media Lab has been instrumental to my business success. They created my logo, built my website and made sure I show up great in the search engines. I started my business with one cooler. I've now got 10 coolers, 2 freezers and 3 beer coolers! I haven't done any other advertising for my business. I'm so happy with the results and customer service! Thanks Sprout Media Lab!
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As a start-up business, we chose Sprout Media Lab for our website development, branding, and internet marketing company because of their impressive portfolio and outstanding referrals. The team of professionals are solution-driven, creative, and efficient. If you want your company to be noticed and effective on internet searches and produce immediate leads, Sprout Media Lab should be your choice too!
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Unfortunately working with Sprout Media Labs was a colossal waste of $23,000. I started working with Sprint media labs in September of 2012. The project manager Christina was very helpful and always such a pleasure to work with. They did help create a nice website and for a time they were making a lot of progress in improving my rankings. The trouble began because of the Tactics the used to improve my rankings. They used a backlink strategy which was subsequently heavily penalized by Google. Almost overnight my rankings felt by 50 position points on all major words. Sprout Media Lab kept reassuring me that this was all normal and that they would get me to a respectable ranking. They never did. They kept on claiming that for my business, which is home cleaning, the search terms were hyper competitive and would take months to improve the rankings. I finally got fed up after spending 23,000 dollars and decided to go with another one person company in Feb of 2015. My new service providet started off by analyzing the website. He did make a lot of comments on how archaic setup was as well as the strategies employed. At first I thought he was just trying to toot his own horn. However within 3 months, he updated my website and started a very intense search engine optimization campaign. After 3 months of this effort, I am happy to say that I rank in the first page on 20 different terms. it seems the Sprout media labs really did not understand how to do search engine optimization. Not only did they spend $23,000 with him, I lost a whole bunch of revenue because my page was always rent somewhere on the 5th or 6th page of Google.
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