Client Review on Studioe 3 Prosuctions

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Studio 3 was one of our most expensive vendors and our biggest disappointment. We booked them for videography and I regret it even 3 years later. They sent a last minute replacement videographer. He didn't get full coverage of the ceremony and claimed that our church wedding coordinator told him he couldn't move the camera around and had to stay in one place- which is a LIE. I only have footage of me entering, and then the rest of the ceremony is footage of the back of my guest's heads. I don't even get to watch my husband's reaction to seeing me for the first time in my dress! Also the audio was horrible and you can't hear anything. The other awful part is that the camera ran out of battery during the reception toasts and HE DIDN'T HAVE HIS BACK UP WITH HIM. No one told us this until we watched the video for the first time. It ended abruptly during my sister's maid of honor speech. I was so upset, I was bawling. These are moments that we paid for on film that we'll never get back or get to rewatch. When we confronted Studio 3 they did not take responsibility for their mistakes at all and when I said I felt like I was cheated out of my money they claimed that they actually gave me a deal. Apparently Mr Replacement Videographer quoted the wrong price for extended time when our reception ran late and gave us a cheaper per hour rate by accident. Regardless, it was an awfully made video. My whole family was appalled. The one star is for the DJ, as Studio 3 was sure to point out "well at least everyone enjoyed the music." We did enjoy the music and I'm grateful for the fun we had at the reception because of it. But we will never forget how we were scammed by the videography.