Client Review on Successful Marketing Group

Feedback:

My team worked with Glory and Successful Marketing Group for over a year and I'm saddened to say my business is still recovering from our horrible experience. We were told we would be receiving a custom website, extensive SEO and “reputation” marketing/monitoring. Our website never officially launched, despite us reiterating that we would be willing to add internal content after the launch and that having a site up and running was the #1 goal. Our contract stated that we would be receiving a myriad of reports and updates on performance and SEO, and we received never received a single “report” from Glory to increase our brand awareness (nor did we have any SEO happening as we tested on our own). To add insult to injury, we found out a direct competitor in the area was utilizing Glory’s services despite our contract having an exclusivity clause AND having been told by Glory herself that she had NEVER worked in our industry. She even stated she was excited to take on the new challenge. The competitor she was working for specializes in the exact same areas we do and the domain name she urged us to use was only a three letter difference from the competitors domain. We were having major issues with communication prior to us finding this out and since voicing our concerns and ultimately cancelling our contract, Glory and her company have made no attempt to rectify the issues or provide an acceptable remedy to the situation. This is completely unacceptable and unethical behavior and when we tried to address these offenses, there was no apology, but instead, she made excuses and blamed us for delaying our website with requested edits. After spending nearly $18,000 on services that were never received, we are still left without a website, a lot less trust, and a deep financial hole.