Client Review on Surf Or Sound LTD

Feedback:

I was also treated unfairly by Surf or Sound Realty during the road closure on 10/12. I was unable to determine if I would be able to get off the island at 5:30 pm on Saturday the 12th, and went to the office to request to stay another night (and offered to pay) if the road was not opened. I was informed that regardless of the road situation, I was to leave the property and would be required to pay for a 3 night minimum. My problem is, if the new renters could not get on the island, and I could not get off the island, what legitimate reason was their for me to be forced to vacate, in what I would consider to be a natural disaster. As far as I am concerned they blew it. The good news is, right after my meeting with the representatives, the road opened and I was able to get off the island. Had that not happened, they would have treated me VERY unfairly. A 3 night minimum? Really, for a renter that was already there!...They blew it, and I will NEVER rent from them again, nor will ANYONE that I know. Sorry Surf and Sound, their is no excuse for being this way, considering the circumstances....

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