Client Reviews on Tex Visions
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Tex Visions and Vispronet are the same company, not competitors. Vispronet location in mechanicsburg is a false front. They rent it to hide the fact that they exploit one work force to do the work of 2 companies while still managing to under pay as many employees as they can. They use the same production workers, graphics team, Human Resources. Everything. To do this the head of Vispronet uses her maiden name. Her husband is the head of Tex visions. They lack any form of creativity in creating new products so they blatantly copy other competitors and are sued on a regular basis. They use cheap material from China and regularly ship product they know is flawed.
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Have had these street pole banners up for 6 Months and they are all cracking. (They are their "Heavy Duty" Vinyl Banners) Their response was that they are out of warranty, but they'll help me reorder at full price! (Wow Thanks, another $400 for a sub par product) Every time there is a problem with a product, they always blame the customer. Stay away from Tex Visions!Wish I could post a picture in the review!
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super expensive
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Most of the positive reviews were solicited by agents at the company in exchange for free shipping on their next order. Only believe the bad ones. As a former employee, I am aware of the fact that management only cares about making monies - not keeping customers happy.
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Their customer service is friendly and FAST. Even more importantly, their turnaround time is unbelievable. I was stuck in a bad spot with needing a piece printed for a trade show. We were delayed on completing the file because of a Hurricane rolling through, but I had the piece in-hand (after paying rush shipping) in less than 72 hours! Huge piece of mind now–one less thing to worry about before the show! I'd definitely recommend Tex Visions!
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The art department changed my artwork with no prompting from me, when the proof was sent I didn't catch it. My table cover was printed incorrectly, and they had no interest in making me happy, offered a "courtesy discount" which is obviously just something to make me stop bothering them. I emailed the general manager twice to ask for help and got no response at all. POOR CUSTOMER SERVICE.
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This was our first experience ordering flags and hardware. We experienced excellent quality and fast delivery. The sales people were knowledgeable and helped us sort out the right material and hardware for our application. Will definitely use again.
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I have always been very pleased whenever I worked with Tex Visions. Their products are top-notch and the customer service is the best. Meagan Hartman, in particular, is extremely knowledgeable, always willing to 'go the extra mile' and very friendly.
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We have been using Tex Visions as a vendor for years and we always receive great service. They are fast and efficient. We would definitely recommend this company to anyone looking for trade show products and bow flags. They are great!
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I have dealt with Tex Visions on many projects and they always produce great products. Working at a production studio, I have high standards when it comes to getting my clients orders correct and even higher standards if I have to send an order out. I am always comfortable and confident that the Tex Visions team will deliver top notch work. They are a pleasure to work with and I am happy to trust my business and reputation with their products.
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