Client Reviews on Bitworks, Inc.

    • 4.3
  • 6 Reviews

Most helpful positive review

0 people found the following review helpful

By Jane Richey Oct 19, 2019

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Most helpful critical review

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By Oliver Dressel Oct 19, 2019

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Feedback:

My endeavor started at 1 pm on Monday, when I had brought my water damaged iphone to Bitworks. It had been damaged about a month ago and the cell reception was the only issue, it was just not as strong as it used to be. They took my information and said they'd have it all cleaned up and ready to go in an hour. By that evening I was getting concerned. The next morning I was perplexed. By 4 the next day I was troubled and drove up there. They handed me a phone deemed "UNFIXABLE" and now completely dead. My phone worked flawlessly before I gave it to them and came back useful only as a paperweight. The receptionist was also very rude and discourteous. I will definitely avoid business with them in the future.

Feedback:

The BitWorks in Taylors Falls fixed my laptop in a very timely fashion after other repair shops had failed. The staff was friendly, knowledgeable and helpful. I was very happy with the service I received and will recommend this shop to my family and friends.

Feedback:

I had a great experience having my mac repaired here by Mark. The staff was friendly and knowledgeable, and made sure everything was running smoothly.

Feedback:

These guys are smart, fast, patient and kind. You don't find all four of these qualities in any other computer place in the area. You won't feel like you're being "sold" when you walk into the store. If you want to talk to a technician right away, if they are not "on site" one will come out and discuss your concerns with you. Your device will be fixed promptly and correctly. If you cannot or do not want to bring it to the store, someone who will remote to your location and help you - affordably!

Feedback:

Love all the work they do!

Feedback:

The BitWorks, Inc. designed and had my desktop computer custom built so it has no "demo" software and lots of memory. I've been a customer for over 5 years and particularly enjoy being able to do remote diagnostics and repairs. All their staff are polite and knowledgeable plus their prices are very reasonable. I depend on them for ALL my computer needs.

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