Client Review on The Noble Law Firm

Feedback:

Really disappointed in my experience here. I was hoping for a consultation -- and got an immediate response after submitting my initial request that I should set up an appointment. I did so via the calendar and all was well. Then, I was notified 2 days before that it was cancelled and I needed to call and reschedule. I did so for the following Monday. Got on the call on Monday at the appointed time, waited for 10 minutes. Nothing. Emailed and called and was told the lawyer got called into court but neglected to tell the scheduler. Offered another lawyer, but I requested the same lawyer and asked if she was available later that day -- considering I had already taken time off from work and driven home. Told they'd check on that. Waited another 45 minutes. Called to check and at least ask for a discounted rate at that point. Told still hadn't heard from lawyer, will call me back. Waited another 20 minutes. Received call back letting me know that sorry, you're welcome to call and reschedule but no-one is available. I hung up the phone and cried. Here's the thing -- if you're waiting to talk to a lawyer in the first place, you're probably stressed, worried, and ready to talk to someone and be done. Playing a game of phone tag on your personal time does not help.