Client Reviews on The Shirtery

    • 3.7
  • 9 Reviews

Most helpful positive review

0 people found the following review helpful

By Kendra Iacopelli Sep 28, 2019

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Most helpful critical review

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By Jennifer Oct 19, 2019

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The owner is always rude and makes me feel like I’m inconveniencing her. I’ve been going here for years and after today I don’t think I’ll be back.

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Ordered a bunch of shirts from this place, they were fantastic and I love the new owners and all of the improvements they are making.!!! I will definitely refer people that I know to get their custom shirts here!!!

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Very disappointed! I came in to buy matching shirts for my son and I. I ordered the sizes I wanted , with them even being repeated back to me, and in writing. I get a call that they are ready, I look at my son's and it is big. I ordered a 3T and they gave me 4T. The big tag was ripped out so it seems they tried to hide the fact they were wrong. The small tag however must have been missed. So I bring this to their attention, and they give ME attitude like I am in the wrong! The associate even says there's nothing that can be done because they are closing. I'm guessing it was then the owner who came over and said oh that shirt doesn't come in 4T. (Well why didn't you call me and let me know that?!) And all they can do is refund the cost of the shirt. Mind you this was an almost $70 order for a special event that can't be redone. The entire time I'm waiting for an apology, something. I didn't even get so much as an oops we messed up, sorry. She was actually mad she had to refund the $17, and didn't say a word! I could have thrown a fit and demanded the entire cost of the shirt, but they obviously need it more than I do. Lesson learned for sure, I won't be back and I'll tell everyone to stay away. It's bad business practice!! They need serious lessons in customer service.

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So Nice, Patient & Helpful! I Had A Great Experience & Love The Shirts I Purchased!

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Nice owner and they are very accommodating.

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Family owned business, and they care about their customers. They do amazing work and can customize any shirt you want for a really fair price, no matter if it is one shirt or a hundred.

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WE LOVE THIS STORE. HAVE BEEN GOING HERE FOR YEARS. MY ENTIRE FAMILY HAS ITEMS PRINTED AND PURCHASED EVERY YEAR FOR ALL OUR KIDS SPORTS. I RECOMMEND THIS PLACE TO EVERYONE LOOKING FOR CUSTOM CLOTHING.

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This place has the worst customer service I have walked out of there twice now

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The Shirtery has always provided excellent customer service and are working hard for the locals! Long time customer & always goin back!!

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