Client Review on ThriveHive

Feedback:

I was so excited to start working with them, but after 1.5 months I realized that they do not deliver.They kept telling me that it takes some time to find the right keywords and etc, but this is way too much. First of all, they did an awful landing page and if I would be a customer I would never buy anything after I looked at it. They didn’t discuss it with me and I had no idea that they direct customers to the landing page for more than a month at first place. I was told that if there would be a need in landing page they would let me know when I just signed the contract. They promise a lot but don’t deliver at all. I signed up with them in the middle of June and after 1.5 months of google ads, I got only 1 lead. They promised to change my Facebook page name since they had a Facebook partner thing, never happened. Promised to get leads from the beginning, but the only one after 1.5 months of promoting? Sounds suspicious. With them, I paid more than $5 per click which is ok, but the potential customer didn’t even see my website, they saw not selling landing page and who even hire photographer after looking at the landing page? After I told them that I was not happy and want to cancel they said that I still got charged for the next month, but my ads will be working. Which is ok, but after I confirmed cancellation they do not reply to my emails and I don’t see any proof that my ads are still on because RPM dashboard is simply not working. I contacted Customer Service and they promised to give me a callback, but I still didn’t get it. I don’t think that they are scammers, but they need to figure out how to give fewer promises and have better customer service. Will try to get a refund, because I am way to unsatisfied.