Client Review on Triangle Graphics

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My experience with Triangle Graphics & Jeremy to creat a logo for my business is I paid/wasted 4.5 @ $35.00 an hours for a logo I'm not happy with and can't be use becuase there us an error in the file / files and no one and open them with out the logo changing. When I asked for a detail to be added back in it was done horribly and when I inquired why it looked animated and not like real brushed metal I was just flat out ignored. Also when I was in the office I gave them a thumbs drive which was not give back and I forgot it as well they made me pay shipping instead of splitting it as would be right as both parties where @ fault. They shoot themselves in the foot we just ordered 1000 stickers and 500 shirts from the graphics company that did do the logo we wanted. We will never use this triangle graphics again professionally or personally.