Client Review on Tweet Angel

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I hate giving bad reviews, but I have to in this case I made a $40 purchase from this company with a guaranteed delivery time. Needless to say, I never received my services including the extra service for tweeting my business with them. (Going on 50 days) Multiple emails back and forth to finally emails with no responses have left me no choice but to file a dispute with PayPal and the BBB. I wish I had done my research but there are so many good reviews here on Google, but dozens of reviews with cases similar to mine on other sites. The BBB has them rated as an F. I have also seen their responses to complaints on reviews and it sounds like a high schooler with no education yelling nonsense. Doesn't seem professional. Their customer service rep was friendly when we spoke, but their non response to my emails bother me especially when I've asked for my money back. Not to mention their address on their website is a fake address which raises another concern. (Google Earth confirmed this.)I would suggest not to use this company. It appears they had some success with their services in the past, but for the last year it seems they have hit a snag based on the hundreds of reviews I've read since the beginning of 2018 and seem to just be scamming people. Stay away.