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Major Clients:
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Revenue:
Est. $1 Million
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Year Founded:
2016
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L
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1 - 10
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Active Clients:
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83%
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Major Clients:
Confidential
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Year Founded:
2016
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Fulltime Employees:
1 - 10
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Active Clients:
20+
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Client Retention Rate:
83%
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Revenue:
Est. $1 Million
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Pricing:
L
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About - twint.ch
Stampfenbachstrasse 114, | Zurich, Switzerlandtwint.ch Reviews
Helpful (0)
Dampfer ECKE
1 contributions
0 helpful votes
Overall Feedback:
(Translated by Google) The web access for traders is a joke, because so nothing can be configured which would make sense and then demand such high fees ??? Shame on you. There is also no monthly statement, so watch out for all those who have to pay a flat rate per booking, that goes pretty well into the money (every day a booking)! And if you send an email to the service desk of Twint, your request text is no longer included in the response (with multiple requests you do not know which answer is for which question). Unfortunately, no phone number can be found in the signature of the support e-mails. An answer mail without complete signature is in my opinion not exactly reputable. For this, unnecessary pictures are sent along, showing you that you attach importance to appearance and not to functionality. For the last 14 days I have been waiting for an answer, which will probably not come anymore. So I am not surprised the bad acceptance of TWINT.04/30/2019No, support did not respond. And a monthly closing will definitely not be made available for download, you have to make yourself together. I wonder, what are your fees?The inconvenience, as you call it, persists, month after month ...2019.05.02 (again 1-star deduction)Tickets are simply answered somehow, but it is not addressed on the subject and the ticket is marked as "solved", although it is not solved.However, a lot of emphasis is put on sending a bunch of pictures with advertisements in a support mail. Completely wrong, is rather on the concerns of the users as a bunch of pointless pictures around the world to send rum.05/23/2019Login problems because the mask does not open at all and the input fields do not appear. Suggested solution for support: Delete browsing history. Wircklich ???(Original)Der Web-Zugang für Händler ist ein Witz, denn da kann so gar nichts konfiguriert werden was Sinn machen würde und dann noch so hohe Gebühren verlangen??? Schämt Euch. Monatsrechnung gibts auch nicht, also aufgepasst an alle, die eine Pauschale pro Buchung löhnen müssen, das geht dann ganz schön ins Geld (jeden Tag eine Buchung)! Und wenn Sie eine Mail an den Servicedesk von Twint machen, ist Ihr Anfragetext bei der Antwort nicht mehr mit dabei (bei mehreren Anfragen weiss man nicht welche Antwort für welche Frage ist). Leider keine Telefonnummer in der Signatur der Support-Mails zu finden. Eine Antwort-Mail ohne komplette Signatur ist meiner Meinung nach nicht gerade seriös. Dafür werden unnötige Bilder mitgesendet, welche einem zeigen, dass man Wert aufs Aussehen legt und nicht auf Funktionalität. Auf meine letzte Mail warte ich nun schon seit 14 Tagen auf eine Antwort, die wohl nicht mehr kommen wird. Mich wundert also die schlechte Akzeptanz von TWINT nicht.2019.04.30Nein, Support hat nicht geantwortet. Und ein Monatsabschluss wird definitiv nicht zum Download bereit gestellt, den muss man sich selber zusammen basteln. Da frage ich mich, für was Ihr Gebühren nehmt?Die Unannehmlichkeiten, wie Sie sie nennen, bestehen permanent, Monat für Monat...2019.05.02 (nochmals 1-Stern Abzug)Tickets werden einfach irgendwie beantwortet, es wird aber nicht auf die Thematik eingegangen und das Ticket wird als "gelöst" markiert, obwohl es nicht gelöst ist.Es wird aber sehr viel Wert darauf gelegt, dass ein Haufen Bilder mit Werbung mit gesendet werden und das in einem Support Mail. Völlig daneben, geht lieber auf die Anliegen der Benutzer ein als haufenweise sinnlose Bilder in der Welt rum zuschicken.23.05.2019LogIn Probleme, da die Maske garnicht aufgeht und die Felder für die Eingabe nicht erscheinen. Lösungsvorschlag vom Support: Browserverlauf löschen. Wircklich???
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