About - U Spell It Photography

Overall Feedback:

Worst customer service I have encountered! Ordered a sign for my husband for our anniversary. When I purchased sign, I was told it would be there on time and they would rush the order. When I did not hear from them, it took me a week to track down the owners phone number (they do not pick up their customer service phone number or reply to email). It wasn't until I called the owner that I found out they were having trouble with the frame manufacturer and it would be late. After I finally did receive the sign, the pictures were not secured properly in the frame so they were falling out of their spots. Again I contacted the owner. He was willing to fill out a claim for a "damaged" item, but did not tell me how long it would take to fix. Instead, I fixed the problem and will never use this business again.