About - Underground Advertising

Charlie Cardillo, Creative Director & President
916 Kearny Street | San Francisco, California, 94133

Underground* is a creative agency dedicated to serving change makers:

clients making a positive difference in the world. We deliver strategies, brands, campaigns and materials that inspire individual and collective action. For 20 years, we've had the privilege to support an extensive list of public service organizations, non-profits, foundations and others doing incredible good.

Underground Advertising Reviews

Featured Review

Helpful (0)

Roger Oria
Roger Oria

  • 1 contributions

  • 0 helpful votes

Overall Feedback:

I want to explain you my experience in this club.I went to Underground SF two Fridays ago. The night and the atmosphere was good, and the party too. However, when I got home I realized I had lost my sunglasses in there. I contacted them few days after (without no hope of finding them) asking if they have found my sunglasses (please find attached pictures). They told me they found the sunglasses and even they sent me a picture of the sunglasses. I did confirm they were mine. I said to them that I was going to grab them on Thursday or Friday (Thursday was the first day they were opening). I went on Friday to pick the sunglasses up. Unfortunately, the people working there were not able to find the sunglasses. They told me to wait, because they were contacting other employee who "could have taken the sunglasses to a safer place". After some minutes, they told me to go another day to grab the sunglasses because mysteriously the sunglasses weren't there. (I went there on purpose for that and they knew it.)This is when I said, ok "can you take my phone number and let me know when I can come back? because you are making me to waste my time and money". Seems that they didn't take this very good... they gave me a piece of paper to write down my phone number and meanwhile the front door guy was telling me "write your number and get out of here, get out of here" and one of the waitress was telling me...you were the one losing the sunglasses (remember, that they found the sunglasses and were there). I didn't hear back from them. I contacted them once again, as you can see in the pics. No answer. So, I can only say, they are very very rude and unrespectful. And still...one remaining question, where are the sunglasses? I'd really appreciate if someone gives me an explanation.

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