Client Review on Wains of Turnbridge Wells

Feedback:

What a joke of a company. Chased them for a week to take my money no one got back. Decided to go to website of this company and order there in hope I could get what I wanted. Long story short, 3 weeks later get items, after chasing them constantly as to where my order was. They never once offered a refund or explained items not in stock. BE WARNED...they will take your money even if they don't have in stock despite having it for purchase online. Keep getting told they would call back with an update etc. Nothing. Only when items arrived 3 weeks later they have the cheek to call me and tell me items are coming and they included extra pots for inconvenience. Work on your customer service, don't list products you do not have in stock, and seriously get your act together. You lost a good customer, not my loss, yours, will go back to bluesky solutions who now have this in stock.