Webb Carpet Co, Inc.
Client Reviews on Webb Carpet Co, Inc.
Feedback:
Spoke with Patty about getting carpet installed in two of my back bedrooms. Once I go into the office, I had only a few options to choose from or else they would have to order it. Most the options seemed very low quality. Once I did find a feel and quality I wanted, I only had two options of colors a grey and a tan color. Could not pick out shades unless I was willing to wait for it to be ordered. For two bedrooms (in my opinion average size rooms) my total was coming up to $1,827.38. The quality of the carpet was just average in my opinion. I was not shown the padding or even asked to pick it out. We decided to go with another carpet company and was able to pick our padding out, and had many options to choose from as far as color and feel so we didn't have to wait for anything to be ordered. We got a great quality carpet with great padding for well under the $1,827.38.Also, This was not a budgeting issue. I still spent around $1500 in my carpet with Installation using another company. But the other company (like stated above) had many IN STOCK options and informed me better. Using another company I was sat down and explained the different padding (customer service is EVERYTHING).I picked the most expensive padding available since it can effect the life of your carpet. It also has a moisture barrier. (Once again I had choices though)Mohawk carpet is well known and respected brand. I choose that. I have a child so the carpet was soft but durable (I got to choose a shade, once again choices).
Feedback:
Thank you Will and Webb Carpet. And a very special thank you to Edgar and his installation crew for the wonderful job they did.
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Our family has been doing business with Web Carpet for years. We have always been extremely satisfied with our flooring. We just had some LVT installed and we love it! Will our salesman was very knowledgeable and answered all our questions. The installers that came out did an excellent job. Very satisfied customer. Looking forward to having the rest of the downstairs completed.
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Do they allow american express for payment?
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Amie provided phenomenal assistance with our whole house carpet installation. Despite our tight time constraints, she was able to have Kevin measure our floors, help us with choosing a carpet, and schedule the installers before the movers delivered our household goods. The installers Edgar and Rene were detail oriented, professional, and efficient. We have a large, exposed staircase, and they were able to install the stair carpeting with clean, defined, and uniform edges. I am impressed with their craftsmanship. Our whole experience with Webb Carpet was definitely pleasant. Every person I interacted with at Webb Carpet was courteous and friendly. I highly recommend them to others.
Feedback:
First I want to thank Will for taking the time to help us understand the pros and cons of the different floors we were looking at, the ins and outs of how Webb Carpet and the floor vendors would take care of us if any problems arose, and his ability to help in our final selection. Secondly, I want to thank Edgar and his partner who actually did the install of the flooring in our home. The install was done quickly, efficiently and looks amazing. Edgar was extremely helpful and knowledgeable and he will be the one we choose to install the flooring for our next project. A great overall experience from start to finish. Thank you Webb Carpet.
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Good customer service. Just a bit expensive.
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Everyone at Webb, from the people in the store to the installers, were great to work with. Very helpful when it came to picking out the right flooring for what we needed and the installers did a great job! Highly recommend.
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