Client Review on Associates & Wilson, Inc.

Feedback:

At first this office was my choice for my case. Kristen "seemed" to be on the same page as me. But I still had concerns, so I wanted a quick meeting before paying the retainer and filling out the paperwork. I got a personal call from her the day before (which really put my mind at ease). I leave work 30 minutes early to make sure I'm at the office and she's not there. Staff looked confused that I had a meeting with her. Then magically someone remembered that she told them that I was coming, but just to pay them. Literally the day before said I wanted to chat as I'm filling out the papers about things. She had to leave for a personal matter. What I don't understand is how the miscommunication occurred and why no one told me she had to leave. She reached out to me because her staff sensed I was anxious (which was great!) but failed to remember that I was coming in to discuss things? Such a shame because I thought this was going to not only be a good choice but finally I could have piece of mind that someone was taking care of it. Now I get to continue worrying about if my son is going to disappear before I can find a lawyer that's hungry enough to be worth $300/hour. Id advise shopping around. This is a lot of money to not feel 100% sure