Client Reviews on Colossal Signs

    • 4.0
  • 43 Reviews

Most helpful positive review

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By Christopher Mejia Oct 18, 2019

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Most helpful critical review

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By Anthony Guerriero Oct 18, 2019

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Great service. No one more experienced in central Florida. Cars, boats, vans, busses... pretty much anything with wheels can and has been wrapped under Terry’s roof. You got a boat? Because very few people can successfully do marine wraps. These guys nail it every time. Thanks for all the hard work.

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Warning: To all people looking to do business with owner Terry S Griffith of Wrap Giants/Colossal Signworks at 3051 Dixie Hwy.NE Palm Bay.I met with Mr. Griffith on 8/22/19 looking to get a wrap on my Work Van and he told me that he was willing to do a CASH price because of the big job he was doing for Downtown Produce Trucks. I agreed on a price and left him a CASH deposit because he stated that he could get it done in ONE DAY. But after several calls ,texts, e-mails and voicemails he was not communicating with me over a three week period. So i went to his place of business and he told me that he couldn't get anyone to work for him and that he was trying to do it all himself. I noticed that he had his elderly father working for him to complete the Downtown Produce jobs. I also ran into several of his angry customers that were going through the same situation. I received my deposit back today in a company check after a discussion that i felt uncomfortable with his unprofessional business ethics. I would strongly recommend NOT to do business with this company,

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OK place noty thing

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Working with Terry was super easy. Great pricing and gave us some really cool design ideas. Our truck looks fantastic and we drive it with pride.. I drove from Vero Beach to have work done and could not be happier.. Highly recommend.

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If you want to wait three weeks for a simple mock up of your trailer wrap, sign up with this guy. We didn't need anything extravagant for our trailer wrap: One professional photo from one of our installs, our high res logo, and some text. Mind you, I provided all of this to Terry the same week of our initial contact. It took him three weeks to get the mock up to us. But that wasn't even the most dissapointing part. His communication was terrible. Between my husband and I, we had emailed and called him a handful of times in two weeks and never heard anything back. No, actually, there was ONE email where he said he would have something to us "by the end of the week." Well, that week ended, the weekend flew by and surprise, surprise, no emails from Terry. It wasn't until I sent him another email saying, "I'm assuming you don't want our business" that he then finally emailed me back. His excuse was that his girlfriend's daughter was in the hospital that day. Obviously, I'm sorry to hear that but we had been trying to contact him for the past two weeks. What happened to the other 13 days? Poor communication/follow up is such a pet peeve of mine. I get it if you're extremely busy, but if you can't do it all yourself, hire an assistant to help you. Anyways, he did finally send us mockups for our trailer wrap following that email but honestly, we waited in total, three weeks, for something I could have created on Publisher myself. Dissapointed again. I asked him to add our website and widen a photo on his mock up and he told me, yes, quick fix. No surprise, it has been one week and we still have yet to see that final mock up design. Ridiculous. We went with another company in the area who gave us a mock up within three days and honestly, gave us a much more creative design too. Don't waste your time with Wrap Giants. There are plenty of other signage companies in the area that don't come with the aggravation.*****UPDATE*****So immediately after posting my review, I received a rude and long email from Terry. We have been emailing back and forth since then and he still hasn't apologized, doesn't even try to rectify the issue, and just keeps placing blame. I now so even more 100% agree with all of the other negative reviews left on here of him. As another reviewer wrote, you can in fact tell that Terry is a "hot head" simply from his responses. I let him know we found another company who gave us a mock up in three days (instead of 3 weeks), had better communication, and honestly a better design and that he will hopefully take this as constructive criticism, improve on it, and move on. Another wonderful response from him after that was, "I'd be very interested to see this design that is so much more creative that has been already created on the limited budget you had for your trailer." Ummm yes, Terry, there are other companies out there who can output a better product and customer service than you at times. Please let that soak in and stop attacking the customers who leave a negative review of your poor service!

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Needed T-Shirts printed for an Upcoming Family Event, Terry was able to sit with me and help design our Tshirts and they came out Great! Cant wait to see Big Bertha in one of these pups!

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Very happy with the finished wrap! Took a little longer then expected but Terry communicated with me time frames the whole way through. I am super please with how my truck turned out! Thanks again Terry!

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Drove from Orlando just to get my Truck wrapped here. Best prices in around hands down!

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Created an astonishing Banner for my High Schools Dance Marathon! It helped advertise for one of the best turn out yet helping us raise over $25,000 for The Childrens Miracle Network!! Without the Amazing Banner that money would not have been made! Could not be More satisfied with the work done. Phenomenal job!!!

Feedback:

Terry is hands down the best when it comes to truck wraps, signs, logos and basically all types of print marketing. He does take a little bit of time, but its well worth the wait. I would rather him take 2 weeks and do a great job then rush through it and leave me with a sloppy job. Thats why I dont mind waiting. Just schedule in advance and he can text you when he has your next on the rotation so you dont have to wait!

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