Client Review on A1 Signs And Graphics

Feedback:

I think I cannot allow myself to give them more than one star. Just look at the photos I showed, does not look like my design at all. I went there to print my posters for my senior show. At the first time my posters came out real bad that were not able to put on the show. So I asked them to fix it and I was told to pick up next week Monday when my show started, that means I they did wrong again, I would not have any chance to do it again. And then When I got my posters on Monday, it was not right again. Thankfully, I made myself a Plan B, which was also ordering it from another printing company which cost the similar price. So I finally did ok in the show, but if I trusted them, my show would be all massed up. I’ve been there twice in order to get everything OK but finally I got nothing right. Before I went there, i’ve read a lot of reviews about them who says they did good jobs. But now I kinda question how they did a good job. When I tried to communicate with them, asking why the thing did not look like my design. They just said it came out directly without changing anything, which means it must be something wrong with my design rather than their works. But I sent the same file to the other printing company and they came out with the right work, and I also made a test prints using the printers in our school and it came out right as well.Another thing is time. I asked them how long it would take and they said no longer than 24 hours. I ordered them on Wednesday and Friday morning they said they even hadn’t started it. I admit that the reason why I went there because of the lower price comparing to other place, such as FedEx, but I have to say, what they do not work as a professional company. I mean, taking money but making bad work. No matter how much the buyers pay, all they want is just good works. I don’t think lower prices can be an excuse for doing bad work, and it’s not responsible and no respect for who trust your abilities and give their works to. If you don’t think you are not able to make it work with that price, please just don’t offer that lower price. Being responsible for every deal is showing respect to the people who trust in you. If you don’t think you are able to finish the work in 24 hours please just don’t make it a promise. I will put a comparison with the bad works they made and the works I got from the other place, u can see the difference. I am not try ing to advertising the other printing company for sure, because I even didn’t speak out the name of that company. I just want to write down the real things happened to me and maybe other people won’t experience the same thing. (I only have the second time one, because I didn’t accept the first one)