Client Review on Airrunner Networks, LLC

Feedback:

We were customers for quite a few years and had problems from day one with connectivity, speed and other issues too numerous to mention ; but thought we had no other options. We were dropped last year because the owner claimed they could no longer "service" us; and we did find another carrier who we are satisfied with. The field techs have always been pleasant and helpful and would try to rectify problems we encountered; which was quite often. But the owner can be very rude and "touchy" and was not interested in providing the speeds and consistency we paid for. I don't see this company surviving once high speed internet expands to more rural areas. Edited for rebuttal: At no time did I post untrue things on Facebook about AirRunner. I had asked if anyone else was having trouble with their service; and never once bashed them; although there were negative postings from others. I "went away"(i.e. I assume, stopped posting) because the techs replaced my equipment and service was momentarily improved. I have the screenshots of the conversation to prove this. In this day and age I'm amazed any company would make a bogus claim when there are so many way to document a conversation. My review stands as fact. Stay away from these guys!!!