Client Review on AlphaGraphics West Plano - Frisco

Feedback:

I just had a set of cards printed here that are going to be handed out and filled in by conference attendees. I've never printed at this location before but I've had good experiences with other alpha graphics in the past so I decided to give them a try.I specifically confirmed with them before printing that the cards would be printed on 120 lb uncoated stock to ensure they would be easy to write on. When I picked up the cards they were printed on a coated stock and when I pointed this out the staff was dismissive and indifferent. When I said that they would be difficult to write on with many types of pens (because the ink will smudge) the employee just said "well I don't know what type of pens they have."Unfortunately the conference is next week so there is no time to reprint on the correct paper - or to argue with rude indifferent staff. I will never print here again and wouldn't recommend them to anyone.