Client Review on AlphaGraphics Wheaton

Feedback:

The customer service wasn't that good. I was made to feel like the stupid one for not knowing exactly what size I needed. I just had an SD card with pictures on it, but I had to clarify and re-clarify what I wanted. I didn't know what their services included, but just wanted to know more about how they could help me. But this particular co-worker wasn't being proactive. It was an awkward experience, the guy wasn't talkative and wasn't that engaging.Besides that, I gave them a 3 because their store was clean and inviting! :) I do understand that they are probably used to working with bigger clients who buy more, but they should treat every customer the same and try to help them to the best of their ability whether I'm giving them $11 or $500.

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