Apache Junction Water
Client Reviews on Apache Junction Water
Feedback:
Rates are ridiculous. Customer service awful.
Feedback:
Terrible company. Don't work with you they work against you, always rude to customers but what can I do they are my only choice thanks for screwing the working man
Feedback:
Their customer Service is Horrible. Every time Ive talked to them its a different story, or its a different policy, aaand they put a note on my record that says i have to leave the name of the person i last spoke to in order for my claim against them to be credible. so if i dont remember or write down a name of someone giving me misinformation it didn't happen. forget customer service. I have a disabled child in the home and the wrongly shut off my water. this time i spoke to a evonne or evette who says she's a manager. my puppies can do a better job than you morons up there. I wish there was another company i could switch to instead of constantly having to deal with these untrained workers with a preschool education. How hard up are you for money to shut my water off wrongly then i have to pay a extra $50 to get someone back out here. I along with a bunch of others with Similar complaints need to go to the news. its the sunmer in AZ 120 degreed some days and you guys are turning off peoples water. is it going to take someone dying for you to see how wrong that is. you should follow in the lead of APS and not let it get to that because of your lack of customer service.
Feedback:
Haven’t had any issues with service but I hate calling to pay. The lady always sounds super sarcastic and unpleasant to speak with.
Feedback:
I've never had a problem with my service. We've had them for 12 years.
Feedback:
They raised our rates because customers were not using enough water . In a state where water is at a premium this so irresponsible it’s beyond any words that I have
Feedback:
ZERO STARS is what this company deserves I hate that you have to choose at least one. This is one of the biggest ripoff water companies in the valley. Office is staffed with the most ignorant rude people and this company answers to no one so they get away with outrageous fees and hold your water hostage. They will not work with customers at all for any reason even if it’s their mistake. They get away with constantly changing your due dates so you always owe fees no matter what. I hope this company and all of it’s employees are shut down soon. Awful water company...run far and fast
Feedback:
They keep changing the due date... its aggravating because I have it set up in my bank account to pull out and the last 2 payments we have been penalized with a late fee... seriously pick a date and stick with it...
Feedback:
We payed our bill in full but because there was a work order for disconnect already in progress. Even when the guy came out to shut us off. Even though he called and was told we payed the billed he still shut us off because we couldnt pay $50 for same day service. First they are closed on Fridays because they are all lazy. Dont care about thier customers hardships only making more money and inconvenience their paying customer's fully. Also they dont have a automated system where you can pay your bills over night. So now we have to wait until the next day for them to restore water service. I am also going to turn this over to the better business bureau for this is high way robbery who has heartless people working for them. Another genocidal governement system in the works.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
