About - Rasmussen & Company, Incorporated

Overall Feedback:

We ordered a banner on Wednesday and were set to receive it Friday (today). Unfortunately, it was sent to the wrong address and when my husband called to address the issue the person who answered wasnt the greatest and hung up on him. The owner did call later to address the issue and he did fix the problem, he let us know a new banner would be sent to us on Saturday, too late for our opening game. I'm happy to say we received the replacement banner today, on Friday, a day sooner than expected. I'm very happy that the issue was addressed and we got our banner on time regardless of the confusion. My only complaint would be that the person hung up on my husband instead of communicating with him what was being done do address the issue. Hopefully our future orders will be easier to receive with less confusion and more direct communication.