About - BaneCare Management, LLC

Overall Feedback:

Do not place your loved ones at this facility. The CNAs are awesome and the nursing staff is good as well as the the physical therapy tea. They do not have the ability to meet patient’s individual needs. How many times did we press the buzzer for assistance and to no avail. Even the patient next to us pressed his buzzer and no one came. I had to personally walked down to the nurse’s station to get their attention. If the patient has specific dietary needs such as diabetes, they pay no attention even after repeated conversations with the staff about their meal. How would you like to get your meals at 9 am and 7 pm for dinner and having diabetes. After vigorous complaints, still no remedy. Insulin level checks would come after the meals...not acceptable. Food would frequently be cold and asked to be warmed up. How would you like your loved one to get a ham and cheese sandwich 3 out of 5 nights for dinner? Sometimes physical therapy didn’t have the time that day to work with the patient...totally unacceptable. Even the day we requested discharge, I was assured that the patient would have a shower before discharge. Of course that didn’t happen. We were very upset to see the patient care that was received and we could speak up for ourselves. What about the ones that don’t have someone who cares about them.